prime-elec.co.uk

FAQ

Expert Electrical Solutions for Every Project

Find clear, concise answers to the most common electrical service questions here.

What types of electrical projects do you handle?

We specialize in commercial, industrial, and residential electrical installations and maintenance.

How do you ensure safety and compliance with regulations?

As NAPIT registered electrical contractors, we follow all current regulations and industry standards to ensure every job is safe, compliant, and fully certified. The majority of our engineers also hold the 2391 Inspection & Testing qualification, demonstrating our commitment to quality and safety.

Can you provide emergency electrical call out services?

Yes, we offer a prompt call out service to all our existing clients to minimize downtime and hazards for your business.

Do you offer maintenance contracts for ongoing support?

Yes, we provide tailored maintenance packages to keep your electrical systems reliable.

Trusted Experts in Electrical Solutions

Explore key facts about our electrical services, including project completion rates, client satisfaction, and safety standards that demonstrate our commitment to quality.

300+

Projects Completed

98%

Client Satisfaction

1500+

Hours of Training

Expert Electrical Solutions for Your Business

Discover how our reliable electrical services can enhance your commercial, industrial, or residential projects.

Learn More

Accreditations

Registered with NAPIT
Membership Number: 16657545

Insurance

Public Liability Insurance: £2,000,000
Employers’ Liability Insurance: £10,000,000
Insurer: HISCOX

Complaints Procedure

We are committed to providing a high standard of service.

If you are not satisfied, please contact us at:
📧 hello@prime-elec.co.uk

We will aim to resolve your complaint promptly and fairly.

If we are unable to resolve your complaint, you may refer the matter to Alternative Dispute Resolution (ADR) through our governing body.

FAQ